Delivery Information
How your gift reaches you — in Baku, across Azerbaijan, or collected in person.
Baku City
Once your order is ready
Local courier ≈ ₼5–10 · paid on delivery · free over ₼150
When your gift is ready we message you. Choose free store pickup, or local courier (taxi) to your address — approximately ₼5–10 depending on your location, confirmed before we send and paid to the courier on delivery. Orders over ₼150 we deliver personally, free of charge, so higher-value gifts arrive in perfect condition.
Outside Baku (Regional)
3–4 working days
Free via Expargo
We ship nationwide via Expargo cargo, free of charge, to your nearest Expargo branch for collection. Expargo is closed on Sundays and public holidays.
Store Pickup — Baku
Collect when ready
Free
Nizami Street 33, Baku · Mon–Sat, 11:00–18:00. We message you the moment your order is ready to collect.
International Orders
We don't currently offer automated international shipping. If you're outside Azerbaijan, please message us before ordering — we'll let you know what's possible and arrange delivery where we can.
Before You Order
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Production time
All products are custom-made. Please allow 2–3 working days for production before delivery begins.
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Packaging
Every order is carefully packaged to prevent damage during transit. Fragile items are wrapped with extra padding.
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Courier contact
We will contact you once your order is ready to arrange delivery or pickup. Please ensure your phone number is correct at checkout.
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Rush orders
Need it urgently? Contact us via WhatsApp before ordering — we will do our best to accommodate rush requests.
Questions about your delivery? We're here to help.